Refund policy
Refund & Cancellation Policy
At REBEL CRAFT INDIA, many of our products are made to order or personalized according to the customer’s requirements.
Order Cancellation
Orders may be cancelled before production or processing begins. Once a customized, personalized, or made-to-order product has entered production, cancellation may not be possible.
Returns & Refunds
We accept returns for products that arrive damaged, defective, or materially different from the product ordered.
If your product arrives damaged or defective, please contact us as soon as possible after delivery with your order details and clear photographs/videos showing the issue.
Personalized, customized, made-to-order, or specially manufactured products may not be eligible for return unless they are defective, damaged during transit, or incorrectly supplied by us.
Approved refunds will be processed through the original payment method, subject to the processing time of the applicable payment provider.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us with photographs/videos of the product and packaging so that we can review the issue and provide an appropriate resolution.
Contact Us
For refund, return, or cancellation requests, please contact us:
REBEL CRAFT INDIA
Phone/WhatsApp: +91 9336117743
Email: rebelcraftindia@gmail.com